Accuracy, Completeness and Timeliness of Information on This Site
We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only. Any reliance on the material on this Site is at your own risk. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on the Site. You agree that it is your responsibility to monitor changes to the Site.
Orders and Price
The information on this Site does not constitute a binding offer to provide the services described on the Site or to make such services available in your area. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation or after your credit card has been charged. We also reserve the right to charge or refund your credit card at any time based on the services provided (although we usually do at least once every three months). The prices displayed on the Site are quoted in U.S. dollars. In the event a service is listed at an incorrect price, we have the right to refuse or cancel orders placed for the service listed at the incorrect price, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will promptly refund your money.
Use of Material on the Site
All content on this Site (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof) is the exclusive property of and owned by The Laundry StorkSM, its licensors or its content providers and is protected by copyright, trademark and other applicable laws. You may access, copy, download and print the material contained on the Site for your personal and non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears on the material you access, copy, download or print. Any other use of content on the Site, including but not limited to the modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the Site, or use of the Site for purposes competitive to The Laundry StorkSM, is expressly prohibited. We reserve the right to refuse or cancel any person’s registration for this Site, remove any person from this Site or prohibit any person from using this Site for any reason whatsoever. The Laundry StorkSM, or its licensors or content providers, retain full and complete title to the material provided on the Site, including all associated intellectual property rights, and provide this material to you under a license that is revocable at any time in our sole discretion. We neither warrant nor represent that your use of materials on this Site will not infringe rights of third parties not affiliated with us.
You may not use contact information provided on the Site for unauthorized purposes, including marketing. You may not use any hardware or software intended to damage or interfere with the proper working of the Site or to surreptitiously intercept any system, data or personal information from the Site. You agree not to interrupt or attempt to interrupt the operation of the Site in any way. We reserve the right, in our sole discretion, to limit or terminate your access to or use of the Site at any time without notice. You are personally liable for any orders that you place or charges or other liabilities that you incur prior to termination. Termination of your access or use will not waive or affect any other right or relief to which The Laundry StorkSM may be entitled, at law or in equity.
Material You Submit
You acknowledge that you are responsible for any material you may submit via the Site, including the legality, reliability, appropriateness, originality and copyright of any such material. You may not upload to, distribute or otherwise publish through this Site any content that (i) is false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of spam. You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the Site.
Conduct on the Site
Some features that may be available on this Site require registration. By registering at and in consideration of your use of the Site, you agree to provide true, accurate, current and complete information about yourself.
Some features on this Site require use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, notify us immediately. We may assume that any communications we receive under your password have been made by you unless we receive notice otherwise.
You or third parties acting on your behalf are not allowed to frame this Site or use our proprietary marks as meta tags, without our written consent. These marks include, but are not limited to, "Laundry Stork" or “LaundryStork.com” or “The Laundry Stork” or “TheLaundryStork.com” or “Get Storked” or “Laundry in a New York Minute”. You may not use frames or utilize framing techniques or technology to enclose any content included on the Site without our express written consent. Further, you may not utilize any Site content in any meta tags or any other "hidden text" techniques or technologies without our express written consent.
This Site may contain links to other sites, some of which are operated by us or our affiliates and others of which are operated by third parties. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We have not necessarily reviewed all the information on those other sites and are not responsible for the content of those or any other sites or any products or services that may be offered through those or any other sites. Inclusion of links to other sites should not be viewed as an endorsement of the content of linked sites. Different terms and conditions may apply to your use of any linked sites. The Laundry StorkSM is not responsible for any losses, damages or other liabilities incurred as a result of your use of any linked sites.
Trademarks and Copyrights
Trademarks, logos and service marks displayed on this Site are registered and unregistered trademarks of The Laundry Stork LLC, its licensors or content providers, or other third parties. All of these trademarks, logos and service marks are the property of their respective owners. Nothing on this Site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the Site without the owner’s prior written permission, except as otherwise described herein. We reserve all rights not expressly granted in and to the Site and its content. This Site and all of its content, including but not limited to text, design, graphics, interfaces and code, and the selection and arrangement thereof, are protected as a compilation under the copyright laws of the United States and other countries.
We respect the intellectual property rights of others and request that you do the same. If you think your work has been copied in a manner that constitutes copyright infringement, you may notify our Legal Department, who can be reached at: Legal@LaundryStork.com.
In order for us to more effectively assist you, the notification must include ALL of the following:
a physical or electronic signature of the copyright owner or the person authorized to act on the owner’s behalf;
a description of the copyrighted work you claim has been infringed;
information reasonably sufficient to locate the material in question on the Site;
your name, address, telephone number, e-mail address and all other information reasonably sufficient to permit us to contact you;
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.
We are under no obligation to post, forward, transmit, distribute or otherwise provide any material available on this Site, including material you provide to us, and so we have an absolute right to remove any material from the Site in our sole discretion at any time.
YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. THE LAUNDRY STORKSM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIALS ON THE SITE ARE NONINFRINGING, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING; THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE SITE WILL BE SECURE; THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE SITE WILL BE COMPLETE, ACCURATE OR TIMELY. IF YOU DOWNLOAD ANY MATERIALS FROM THIS SITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE LAUNDRY STORKSM OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY OF ANY KIND. THE LAUNDRY STORKSM DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. IN CERTAIN JURISDICTIONS, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SITE. YOU ACKNOWLEDGE AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE SITE MAY NOT BE SECURE AND MAY BE INTERCEPTED BY UNAUTHORIZED PARTIES. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SITE IS AT YOUR OWN RISK AND THAT THE SITE IS MADE AVAILABLE TO YOU AT NO CHARGE. RECOGNIZING SUCH, YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER THE LAUNDRY STORKSM NOR ITS AFFILIATES, SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THE SITE, OR ANY OTHER SITE YOU ACCESS THROUGH A LINK FROM THIS SITE OR FROM ANY ACTIONS WE TAKE OR FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO US, OR THE DELAY OR INABILITY TO USE THE SITE, OR FOR ANY INFORMATION, PRODUCTS OR SERVICES ADVERTISED IN OR OBTAINED THROUGH THE SITE, THE LAUNDRY STORKSM’S REMOVAL OR DELETION OF ANY MATERIALS SUBMITTED OR POSTED ON ITS SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF THE LAUNDRY STORKSM, ITS AFFILIATES OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUSES, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, YOUR LOSS OF PROFITS, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER THE LAUNDRY STORKSM NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE SITE. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY OF THE ABOVE CLAIMS OR ANY DISPUTE WITH THE LAUNDRY STORKSM IS TO DISCONTINUE YOUR USE OF THE SITE. YOU AND THE LAUNDRY STORKSM AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OR THE CAUSE OF ACTION IS PERMANENTLY BARRED. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ALL OR A PORTION OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Jurisdiction and Applicable Law
Information That The Laundry StorkSM Collects:
a. Personally Identifiable Information: Personally identifiable information is information that identifies you or could reasonably be used to identify you personally (such as, but not limited to, your name, address, phone number, or e-mail address). Providing personally identifiable information is voluntary. You may, however, not be able to use the full functionality of this Site if you do not provide certain information.
We collect personally identifiable information that you provide during your use of the Site, including:
information regarding your account and transactions conducted through our Site services, such as enrolling or placing an order, including your name and contact information. We use credit card information only to pass on to our credit card processors. Your information will be encrypted;
information you provide when you sign up for interactive aspects of our Site;
information you provide when you sign up for any services offered on the Site; and
information collected when you contact us via online forms (providing feedback, support queries, sales questions, etc.) or offline methods (e.g., telephone).
You may have the opportunity to provide us with the personally identifiable information of a friend (or a friend of yours may provide The Laundry StorkSM personally identifiable information about you), such as if you chose to email a friend a link, notice or other special feature from our Site. Any email address that you supply to us for those activities will not be retained, or used, for other purposes unless otherwise disclosed to you at the time the information is collected. We encourage you to send items from our Sites only to recipients who are your friends or family or persons with whom you have a relationship that would expect such information, so that it does not seem like we are soliciting them.
How We Use Your Information:
We only use personally identifiable information collected from you for the purpose disclosed at the time the information is collected (e.g., we will collect credit card information to process a payment and we will collect contact information to manage your account) . We will only use personally identifiable information to contact you:
to provide you with requested information, services or content;
to notify you about our new product and services offerings;
for internal purposes, such as system administration, marketing analysis, and to audit use of our Site; or
We may provide interactive areas that allow users to contribute content to the Site. If you submit a question, comment, code, work of authorship, photograph or any other content to be published by us (either online or offline), you agree that we may publish your name or other personally identifiable information in connection with publishing the content.
Your Choices Regarding Your Personally Identifiable Information:
You have the ability at any time to access your Laundry Stork Account and update your name, contact information, email address, and other information that you provide via a login on The Laundry StorkSM Site. You should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.
Contacting The Laundry StorkSM:
You may leave our Site by clicking on certain links on our Site. Many of these links take you to Sites and online content that are not operated by us and are beyond our control. If you "click" on these links, you will be taken to a third party Site. We have no control over, and are not responsible for, the content of any third party sites to which you link. In addition, these other Sites have their own privacy policies and practices that may differ from ours, and we encourage you to review the privacy policies of any other Site you visit.
The Laundry StorkSM takes reasonable steps to secure its systems and to secure your personally identifiable information on our systems, including limiting access to the personally identifiable information contained on our servers and using the Secure Sockets Layer (SSL) protocol when processing your account transactions and your credit card information. Unfortunately, data transmissions over the Internet can not be guaranteed to be secure. We make no warranty regarding the security of any information you transmit to us and you do so at your own risk.
We reserve the right to disclose, share, assign and/or otherwise transfer user information, including without limitation, personally identifiable information, in connection with a merger, acquisition, consolidation, the sale of substantially all of its assets, or any other corporate change or restructuring, whatever form it may take.
SERVICE POLICIES & INFORMATION
We promise you quality performance. If something does go wrong, and it was our fault, we will be responsible for the cost of the lost or damaged garment only, up to the lesser of the purchase price of the garment (provided you supply us with sufficient evidence of your purchase price, such as a store or credit card receipt) or 10 times the cost of the dry cleaning fee charged for that garment. We do require you to notify us of any claim for a lost or damaged garment within 48 hours of the loss. We will provide you a credit against any fees due to us, or if no fees are outstanding, we will promptly pay for the damages. If we provide you with a credit or payment, we reserve the right to retain the damaged garment.
We take special care of all your garments, but cannot be held responsible for any damage that occurs while cleaning an item in accordance with the directions printed on its care tag or in accordance with any special instructions you may give to use. There are some stains that just can’t be fixed and we can’t guarantee that we will be able to remove all stains. We are not responsible for damage to a garment that is caused by looses items left in its pockets, or added fragility, such as sequins, pins or jewelry affixed to the garment.
Suede and leather garments sometimes have inherent defects that may not be apparent before cleaning. They may have become tender, stiff or brittle or they may have faded. Skins that were overstretched in making the garment may shrink in cleaning. We will take due care of suede and leather garments, but will not be responsible for damage caused by the inherent nature of these materials.
The Laundry StorkSM makes every effort to meet its pick-up and delivery schedule; however, there may be times when circumstances outside our control require us to reschedule. If there is a scheduling change, we will notify you by email, and reschedule as soon as possible. We do not offer refunds or credits in these circumstances.
Right of Rejection
The Laundry StorkSM reserves the right to reject any and all items of a bag. You will not be charged for items that are rejected.
Storing Credit Card Information for Your Account
We allow registered users to store a credit card number securely under their account for easy ordering. All credit cards stored on our Site are encrypted for user protection.
Time of Payment: Your payment for Subscription Laundry Plans is due at the time of enrollment.
Student Semester Laundry Plan: If you choose to enroll in a Student Semester Laundry Plan after the semester has started, please contact us and we will be happy to provide you with a pro-rated fee for the semester.
Auto-Renewal: If you enrolled in our discounted Subscription Quarter, Student Semester, Semi-Annual or Annual Laundry Plans, your subscription will automatically renew at the end of the Subscription Laundry Plan for a new subscription, for the same term (quarterly, semi-annual or annual), at the Subscription Laundry Plan price in effect at the commencement of the renewal term, unless you notify us that you do not want to renew your Subscription Laundry Plan, by sending an email to firstname.lastname@example.org no later than 7 days prior to the end of the term of your Subscription Laundry Plan.
Cancellation or Alteration of Your Plan
You may cancel a Recurring Laundry Plan by providing us with one week’s notice. You will be charged for that week. You must provide us with your notice of cancellation by sending an email to email@example.com.
Subscription Laundry Plans are non-cancellable during the Subscription term. Should you decide to discontinue use of The Laundry Stork services, pre-paid Subscription fees are non-refundable.
If you wish to change from one type of plan to another, please contact a Customer Service Representative by sending us an email at firstname.lastname@example.org.
The Laundry StorkSM reserves the right to terminate service and refund customers at any time for any reason. We will notify customers immediately via e-mail.
Changes to These Service Policies and Information
We reserve the right, in our sole discretion, to change these Service Policies and Information at any time by posting revised terms on the Site. It is your responsibility to check periodically for any changes we may make to these Service Policies and Information. Your continued use of this Site following the posting of changes to these Service Policies and Information or other policies means you accept the changes. The revised Service Policies and Information will take effect immediately upon its publication on this Site.